Table of Contents

  1. I get an error message box during the Webmaker installation
  2. How do I make games or 3D web sites with 3DSTATE ?
  3. Why can't I view your 3D web sites ?
  4. I am having problems when exporting models from an external program to 3DSTATE
  5. What type of license do I need in order to use 3DSTATE ?
  6. Is there a way to use 3DSTATE for free ?
  7. I have purchased a license, but I am having problems when trying to license the Webmaker
  8. I can't find the answer to my question on this page, where else can I get help?

The Webmaker installation fails/ I get an error message box

If an error message with a red cross appears during the Webmaker installation, then it means that the downloaded file is corrupted and you need to download it again. 

We strongly recommend using a program like GetRight or GoZilla when downloading big files. These programs monitor the download process and resume it, in case of failure, from the point where it stopped. These two programs are free and can be downloaded from any download site like tucows or cnet.

Another solution is to download the Webmaker setup file from alternate servers which are published at our download page.

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How do I make games with 3DSTATE ?

The Webmaker is designed for two types of applications: offline 3D applications and online 3D applications. Online applications are 3D applications that run within the browser. Any other type of application is considered "offline", even if it is using Multiplaying or any other online feature.
The documentation section at our web site is the place to learn how to create online applications (like 3D web sites) and offline applications (like 3D games).
The section contains two books : "3D programming for windows" - this books will teach you how to create offline applications, and "Programming 3D web sites and Internet Applications" will teach you all you need to know about building online applications.

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Why can't I view your 3D web sites ?

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I am having problems when exporting models from an external program to 3DSTATE

Click here to read our converters related FAQ page.

In addition please note that the best place to get help with exporting issues is our forum where hundreds of developers share their knowledge. Most of the developers use these converters and are expert on the subject.

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What type of license do I need in order to use 3DSTATE ?

The most updated information regarding licensing is our licensing page

There are 2 license types:

  1. Non commercial license - this license is for private users that are not generating revenues directly or indirectly from their application.
    The license is limited to one work station and one product (e.g. game/web site) only.
  2. Commercial license - If your product (e.g. game/web site) is generating revenues, directly or indirectly, then you need to purchase a commercial license.
    The license is limited to one work station and one product only.
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Is there a way to use 3DSTATE for free ?

All the products at our download page are free, except for the 3D Webmaker which is given on a trial basis which expires after a limited time.
These products, like the WorldBuilder 3.9 and the developer studios, are older versions of our products and can be used for free, without purchasing a license. 


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I have purchased a license, but I am having problems when trying to license the Webmaker

During the Webmaker installation , you are prompted to enter your serial number - this is not the license number. It is the serial number that you received by email after filling a short form. When launching the program for the first time, a dialog box appears and you are prompted to enter your license details.
The license details are your name, email, company name, domain name and license number - the license number looks like this: 1234567.12345678 .
You must be connected to the Internet at this stage, since the verification of your license is done online.
Make sure you type EXACTLY the same license details that you received by mail (you can copy them from the email message and paste them into the dialog box).

We are aware that sometimes (for example if one buys a new computer) one needs to reinstall the Webmaker and perform the licensing again. However, the licensing will be blocked if someone tries to license his program more than 3 times. If you have licensed the Webmaker before and now the licensing process fails then probably this is the reason why.
Contact 3dstate_support@3dstate.com in case you need to license the program again.



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I can't find the answer to my question on this page, where else can I get help?

The best place to get help is at the 3DSTATE forum, where hundreds of developers share their knowledge.
You can also get specific information according to the programming language you are using at the following sites:

www.3delphi.com
The site for the 3DSTATE Delphi developers, run by Deckard .
www.vb3d.com
The site for the 3DSTATE VB developers, run by Bucky (Brad Buchanan). 
www.3dng.com
3DSTATE 3D for Euphoria Web Page. Run by Mark Brown.
www.3dborland.com
3DSTATE for Borland Builder C++ users. 
Licensed users can get technical support from 3dstate_support@3dstate.com

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